Terms of service
Welcome to The Avgeek Store. These Terms & Conditions govern your access to and use of our website, products, services, and online store.
By visiting our website, placing an order, creating an account, or using any part of our service, you agree to these Terms & Conditions.
Store Details
Store Name: The Avgeek Store
Website: https://theavgeekstore.com
Email: info@theavgeekstore.com
About The Avgeek Store
The Avgeek Store is an India ( Kolkata ) based e-commerce store offering aviation-inspired merchandise and accessories for aviation enthusiasts, plane spotters, pilots, cabin crew, travellers, collectors, and avgeeks.
Products may include keychains, bag tags, luggage tags, lanyards, stickers, pins, mugs, bottles, accessories, collectibles, and other aviation-themed merchandise.
Online Store Terms
By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.
You agree not to use our website or products for any illegal, fraudulent, unauthorised, harmful, or abusive purpose.
You must not attempt to damage, hack, disrupt, copy, scrape, or misuse our website, content, systems, or services.
Product Information
We make every effort to display product details, colours, sizes, materials, prices, and images accurately.
However, actual product colour, finish, size, texture, or packaging may vary slightly due to screen settings, lighting, photography, manufacturing batches, or supplier updates.
Product descriptions are provided for general information and may be updated from time to time.
Aviation-Inspired Designs and Brand References
Some products may include aviation-inspired themes, aircraft references, airline-style designs, airport-related elements, or avgeek culture references.
Unless clearly stated as “official,” “licensed,” or “authorised,” products sold by The Avgeek Store are not official airline, airport, aircraft manufacturer, or aviation company merchandise.
All airline names, aircraft names, logos, liveries, marks, or references belong to their respective owners. Any reference is used only to describe the design inspiration, product theme, compatibility, or aviation enthusiasm context.
The Avgeek Store does not claim affiliation, sponsorship, endorsement, or partnership with any airline, aircraft manufacturer, airport, or aviation company unless expressly mentioned.
Pricing
All prices are listed in Indian Rupees unless stated otherwise.
Prices may change without prior notice.
We reserve the right to correct pricing errors, product errors, typographical mistakes, or technical issues at any time, including after an order is placed.
If a pricing error affects your order, we may contact you to confirm, revise, or cancel the order.
Taxes
Prices may include applicable taxes unless otherwise stated.
Invoices, tax details, or billing information may be provided as per applicable law and business registration status.
Product Availability
Products are subject to stock availability.
We may limit quantities, discontinue products, cancel unavailable items, or refuse orders where necessary.
If an item is out of stock after order placement, we may offer a replacement, store credit, refund, or cancellation.
Orders
After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or website notification.
Order confirmation does not guarantee final acceptance if there is a payment issue, stock issue, incorrect address, fraud concern, pricing error, or other operational issue.
We reserve the right to accept, refuse, cancel, or limit any order.
Payments
We may accept online payments through UPI, cards, net banking, wallets, Razorpay, Shopify-supported gateways, or other authorised payment providers.
We may also offer Cash on Delivery for selected locations and order values.
For online payments, the order is processed after payment confirmation.
For COD orders, order confirmation may be required before dispatch.
Discount Codes and Offers
Discount codes, sale offers, free shipping offers, launch offers, and promotional benefits are subject to their specific terms.
Discounts cannot be combined unless clearly allowed.
We may modify, cancel, or withdraw offers at any time.
Discount codes may not apply to gift cards, custom orders, bulk orders, limited editions, or selected products unless stated otherwise.
Shipping and Delivery
Shipping timelines, charges, failed delivery rules, COD rules, and tracking details are covered in our Shipping, Freight & Delivery Guide.
Estimated delivery timelines are not guaranteed delivery dates.
We are not responsible for delays caused by courier partners, weather, strikes, festivals, incorrect addresses, customer unavailability, government restrictions, or events beyond our control.
Returns, Replacements, Refunds, Warranty, and Exchanges
Returns, replacements, refunds, warranty claims, and exchanges are governed by our Returns, Warranty & Exchanges Policy.
Please read the policy before placing an order.
Order Cancellation
Customers may request cancellation before the order is dispatched.
Once an order has been dispatched, cancellation may not be possible.
Custom-made, personalised, pre-order, limited-edition, bulk, or specially sourced products may not be eligible for cancellation after confirmation.
We reserve the right to cancel any order due to payment failure, suspicious activity, stock unavailability, pricing error, delivery restrictions, or violation of these Terms.
Gift Cards
Digital gift cards, if offered, are subject to the terms mentioned on the gift card product page.
Gift cards may not be redeemable for cash, may not be reloadable, and may have validity limits.
Discount codes may not apply to gift card purchases unless clearly stated.
Account Responsibility
If you create an account on our website, you are responsible for maintaining the confidentiality of your login details.
You are responsible for all activities under your account.
Please notify us immediately if you suspect unauthorised access.
User Content, Reviews, and Feedback
If you submit reviews, photos, videos, comments, or feedback, you allow The Avgeek Store to use, display, reproduce, edit, and share such content for website, marketing, social media, or promotional purposes.
You must not submit false, abusive, offensive, misleading, unlawful, or infringing content.
We may remove any content at our discretion.
Intellectual Property
All website content, product photos, product descriptions, banners, graphics, logos, designs, text, layout, and branding created by The Avgeek Store are the property of The Avgeek Store or its content providers.
You may not copy, reproduce, sell, modify, distribute, or use our content without written permission.
Prohibited Uses
You must not use our website:
For illegal activity
To violate intellectual property rights
To upload viruses or harmful code
To commit fraud
To collect customer data without permission
To spam, scrape, crawl, or misuse the website
To post false or misleading information
To harass, abuse, or harm others
To interfere with website security
We may restrict or terminate access if these Terms are violated.
Third-Party Services
Our store may use third-party services such as Razorpay, Shopify, payment gateways, courier partners, analytics tools, advertising platforms, review apps, or tracking tools.
We are not responsible for third-party service interruptions, errors, privacy practices, or policies.
Limitation of Liability
To the maximum extent permitted by law, The Avgeek Store shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website, products, delivery services, payment gateways, or third-party platforms.
Our liability for any order shall not exceed the amount paid by the customer for that specific order, except where applicable law provides otherwise.
Indemnity
You agree to indemnify and hold harmless The Avgeek Store, its owners, team members, partners, suppliers, and service providers from any claim, loss, liability, damage, or expense arising from your misuse of the website, violation of these Terms, or violation of any law or third-party rights.
Force Majeure
We are not responsible for delay or failure caused by events beyond our reasonable control, including natural disasters, strikes, transport disruption, courier failure, technical outages, government restrictions, war, pandemic, fire, flood, or other unforeseen events.
Governing Law and Jurisdiction
These Terms shall be governed by the laws of India.
Any dispute shall be subject to the courts having jurisdiction in Kolkata, West Bengal, India, unless otherwise required by applicable law.
Updates to These Terms
We may update these Terms & Conditions at any time.
Updated terms will be posted on this page with a revised “Last Updated” date.
Your continued use of the website means you accept the updated terms.
Contact Us
For any questions, contact:
The Avgeek Store
Email: info@theavgeekstore.com